Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
XIRÜ is a nature-rooted skincare ritual born from Colombian biodiversity. Powered by Cacay oil, we blend ancestral Amazonian wisdom with modern science to create luxurious, minimal, and effective essentials.
A rare Colombian botanical rich in antioxidants, Vitamin E, and natural retinol-like compounds. Known for its regenerative, smoothing, and illuminating benefits.
Our “Oil-In-One” multitasking treatment supports:
- Deep, lasting hydration
- A smoother, more refined texture
- A luminous, healthy glow
- Visible aging support
- Stronger hair and nails
- Revitalized, nourished scalp
Yes—even sensitive skin. Cacay oil is lightweight, fast-absorbing, and gentle.
Most users report visible improvements within 4–6 weeks of consistent use.
- Face: 2–3 drops on clean, damp skin
- Hair: On ends or as a pre-shampoo mask
- Body: On damp skin for optimal absorption}
- Scalp: Massage into roots before washing
Always. XIRÜ is plant-based and cruelty-free.
Sustainability is at the core of XIRÜ. We are committed to:
- Supporting reforestation efforts with
- Ethically sourcing Cacay from local communities
- Creating formulas and packaging designed to give back more than we take
Yes. Shipping rates and delivery times vary by region.
